Metering & Billing
Metering & Billing
The Telephone Accounts Groups (TAG) were responsible for accurate billing of DMUs (Dialled Metered Units) and itemised calls (dialled direct) as well as those connected via an operator.




Scan: A Post Office Telephones bill, courtesy of Tony Cooke © LSA.
| EXIT | Meters | Processes | TOLD |
Subscribers' Meters

Subscribers meters were originally 4-digit counters. However, with the onset of multi-fee metering and businesses making more use of the telephone, it was not unknown for the meter to go past 9999 more than once during a quarter, so 5-digit counters were specified for new racks. In some older exchanges, rather than replace a whole strip of meters, only those of selected lines were changed out.

Subscribers' Meters
The meters were mounted on a meter-plate holding 100 meters, 5 rows of 20. Later fixings were simplified to 2 rows of 20. The Subs. telephone number was printed on a small white card slipped underneath the window of the meter.  Exceptionally, 6-digit meters were later fitted to high calling rate lines (e.g. customers frequently calling abroad and some businesses).

Photo: Meter strips of 2 x 20 in the Light Straw ATE © LSA 2008.
   
In 1961, three types of meter were in use:
  • The large No.1 type
  • The smaller No.100 type
  • The No.150
Meter Reading Processes

1 - Manual

  • Visual reading and entering in meter book.
  • Meter book taken to T.M.s Office.
  • Subtraction using office machine.
  • Monetary equivalent obtained from ready reckoner.
  • Account printed by adding / listing machine.
Meter Book taken to office Meter
Book
Calculation Account
Exchange Telephone Manager's Office
   
2 - Punched Card

  • Visual reading and entering on schedule.
  • Schedule taken to T.M.s Office.
  • Punched card prepared by hand.
  • Account prepared and printed by automatic machinery.
Meter Schedule taken to office Key Punch Main Accounting Machinery Account
Exchange Telephone Manager's Office
   
3 - Photography & Punched Card

  • Meters photographed on site.
  • Negative taken to T.M.s Office.
  • Photographs prepared for display.
  • Photographs automatically presented in order, card punched by hand.
  • Account prepared and printed by automatic machinery.
Meter Negatives taken to office Photo Processing Photo Reader Key Punch Main Accounting Machinery Account
Exchange Telephone Manager's Office
   
4 - Telephone Billing TB3 and TB5

  • In 1968, the first fully computerised Telephone Billing  (TB3) system was introduced into T.M.Os.
  • This evolved into Telephone Billing stage 5 (TB5).
  • The TB systems involved the processing of accounts being carried out at a Computer Centre, remote from the T.M.O. which had far less control over the process than with the earlier mechanical aids programmes.
  • Meter Reading information was prepared on Keyforms which were sent to a Data Conversion Centre which in turn produced punched cards for input to the billing system.
 
5 - Telecommunications On Line Data (TOLD)

  • Meters photographed on site.
  • Developed film sent to TAO.
  • Photographs prepared for display.
  • Readings input via keyboard to TOLD.
  • Account calculated and bill produced by computer centre.
Meter Developed Film taken to office Photo Reader Manual keying to TOLD Data Collection Bill Production Account
Exchange Telephone Manager's Office Computer Centres
   
In the mid-Seventies, remote mainframe computer access was introduced into the TAOs (Telephone Area Offices). The meters were photographed and the developed film sent to the Area Office where the readings were displayed on a viewer. The TAG CA (Territorial Accounts Group Clerical Assistant) was responsible for keying the values into the 'Cossor'™ VDU via the TOLD terminal. 

TOLD

TOLD (Telecommunications On Line Data) was part of the evolving New Billing System (NBS) which gave Areas a greater control over the billing process.

Design, images and text compiled by © Light-Straw. Page last updated 12th November 2011. Checked June 2021.

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