TAG

TAG - Telephone Accounts Group

The Telephone Accounts Groups (TAG) were responsible for accurate billing of DMUs (Dialled Metered Units) and itemised calls (dialled direct) as well as those connected via an operator.

Scan: A call charge leaflet from 1982.

TAG

TAG - Telephone Account Groups with territorial duty working were first trialled in Canterbury in 1954 as part of the streamlining of work in preparation for Subscriber Trunk Dialling (STD).

TAG groups billed by category, Cat I, Cat 2 and Cat 3 billing cycles, to enable a steady flow of work, cash receipts and queries!

In the early 1980s territorial working was gradually superseded by functional working as Automatic Call Distribution (ACD) telephone systems allowed more flexibility in (Area Office) call handling and team organisation.

Ticketed Calls

	Ticketed calls were the means of bringing calls made (via the operator) to account. The resulting tickets followed a development path as improvements in ticket processing machines evolved through the years... Scan of a 'Learner's Ticket L.T. Ex 131 from Barbara Ball © LSA 2011

Metering & Billing

	Metering by the unit... Scan: A Post Office Telephones bill, courtesy of Tony Cooke © LSA.

Design, images and text compiled by © Light-Straw. Page last updated 8th August 2012. Checked June 2021.

All logos and trade marks are the property of their respective owners and are used on the Light Straw site(s) for review only. Students and researchers are recommended to make their own independent enquiries as to the accuracy of the information contained therein.