Reception and Sales Bureau | ||||
|
||||
Introduction In the 1960 and 1970s, most Telephone Manager's Offices had a Sales Bureau for members of the public to apply to 'go on the telephone'. Often there were shortages of both line plant and equipment and, in many cases, potential subscribers were placed on the Waiting List. A typical office had a public counter for bill payments and queries, as well as the Sales Bureau. The larger offices had a display of telephone equipment, leaflets and educational pamphlets about the Telephone Service. Bromley Sales Bureau Educational Telephone Area Offices played a key role in educating the customers as to the correct use of the telephone service and how to get the most from the equipment and facilities that were supplied. Phoneshops Local marketing initiatives lead to 'shops in shops' agreements whereby 'Telephone Sales' had a stand within local department stores, such as Keddies in Southend and Bolingbroke and Wenley in Chelmsford. However, it wasn't until after privatisation that British Telecom had its own branded shops. Even then the shops relied upon the main office for support, in early days ringing through for slots in the engineers' appointment books.
|
||||
Design, images and text compiled by ©
Light-Straw. Page last updated 11th
Feb 2016.
Checked June 2021. All logos and trade marks are the property of their respective owners and are used on the Light Straw site(s) for review only. Students and researchers are recommended to make their own independent enquiries as to the accuracy of the information contained therein. |